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SUBTLE SHAKE
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Small, often unconscious lateral head movements during another person’s speech, or one’s own.
MEANS
Disagreement, even when the words are agreeing.
CONTEXT
One of the most useful signals in negotiation. A small shake while saying “yes” means “no.” When you see it during your own pitch, the listener has not bought in. Address the disagreement directly before continuing.
NOT
A response to neck stiffness or an itch.
